Together at PBC






      Volunteer Receptionist




The PORTOBELLO BUSINESS CENTRE plays a really important role in helping businesses within RBKC to develop their potential. We are currently looking for a Receptionist who can give a good first impression!


Your role will involve the following: The Receptionist is responsible for receiving all clients and guests to the PBC. He/she is responsible for the effective distribution of all forms associated with client visits. He/she is responsible for all postal and FAX matters, receipt and distribution, and outgoing mail. He/she is responsible for all phone traffic via the central phone system and for the general maintenance of the phone system. He/she is responsible for central diary administration, booking clients and updating Business Adviser’s on daily client load. He/she will offer ad hoc secretarial service and work with the Managers in the general administration of data/bases, client records and files. He/she will be responsible for office photocopying, as required. He/she will participate in the design of promotional materials for the PBC as and when required. He/she will ensure that the reception area is kept neat and tidy at all times. He/she will familiarise themselves with the ISO9001 Quality System procedures and ensure that these are practised. He/she will carry out any additional tasks that the Office/General Manager requires on an ad hoc basis.

What are you looking for?


  • Previous administrative experience
  • Excellent communication skills both written and oral
  • Willingness to learn
  • Ability to resolve problems effectively and efficiently
  • Flexible approach to the needs of the role

Practical considerations

Required 2 Days per week. This role description may be changed at the discretion of the General Manager in reasonable consultation with the Receptionist.

What we offer

  • Full training on CRM & Phone System
  • £10/day for lunch and transportation expenses
  • Free entrance to all of our courses and seminars (following to the introduction period)
  • Free entrance to some of the biggest exhibition in London (following to the introduction period)

Start Date 



 Part Time (2 Days/Week)



If you wish to be considered for any future positions on the payroll or as a volunteer, please send your CV and covering letter to: [email protected]

Or write to us at:

Portobello Business Centre, Canalside House,
383 Ladbroke Grove, London W10 5AA

Or contact us: 020 7460 5050